What's covered
- Outside glass, frames and sills with a water-fed pole and pure water
- Inside glass by hand, with a squeegee and a lint-free cloth
- Inside frames and sills, including the dust in the corners
- Window and patio door tracks hoovered and wiped
- Conservatory glass and roof, if there is one (say when you book)
Booking around a handover
Tell us the date the keys go back or the inventory is done, and we'll book the clean for a day or two before it. If the house is empty we can work from a key or a key safe.
Check-out reports often note window condition, but deposit decisions are up to the landlord, the agent and the deposit scheme. We clean the windows properly; we can't promise what anyone decides about a deposit.
Moving in?
An empty house is the easiest time to get every window done inside, before the furniture goes back against the sills.
Will dirty windows cost me my deposit?
They can. The check-out is compared with the check-in inventory, and cleaning is a common reason for deductions. Clean glass, frames, sills and tracks give you the best case. Our post will dirty windows affect my deposit goes through what's usually checked.
Landlords and agents
We can clean between tenancies, working from a key or key safe so nobody needs to meet us. If you manage several properties, send the addresses and dates and we'll plan them together. We send a message when each one's done.
Holiday lets and second homes
For holiday lets along the Essex coast, we can clean glass, frames and tracks between guests or before the season starts. Tell us the changeover window and how we get in.
Condensation mould on frames
Surface mould on uPVC frames and glass cleans off with a mild, uPVC-safe cleaner. Mould that has grown into silicone or rubber seals often won't come out completely. We'll clean what can be cleaned and tell you honestly what can't, so you can mention it at check-out.
Do we need to be there?
No. Most moving cleans are done from a key safe or a key left with a neighbour or agent. Outside glass doesn't need anyone in at all.
What should you do before we arrive?
Very little. Clear the window sills of anything you're leaving behind, open any internal blinds and curtains fully, and make sure we can get to the sliding door tracks. If the property is empty, leave the key where we agreed and tell us about any alarm. Everything else, from the glass to the runners, is on us.
Inside, outside or both?
Check your tenancy agreement and the check-in inventory. Many agreements only expect the inside glass and frames; some include outside glass that can be reached safely. If you're not sure, send us the relevant part of the inventory and we'll quote for what it covers.